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Frequently asked questions
General
We curate and sell authentic African handmade pieces that celebrate culture, creativity, and sustainability. Each product tells a unique story and supports artisan communities.
Orders can be placed directly through our website at tiptoeventures.co.uk.(https://www.tiptoeventures.co.uk/) Simply browse our collections, add items to your cart, and proceed to checkout.
We currently ship across the UK. Full details are available during checkout.
*We are working on international shipping. Stay Tuned!
We provide clear information on shipping methods, packaging, and costs on our Shipping & Returns page.(https://www.tiptoeventures.co.uk/shipping-returns) Returns are accepted within a specified period if items are unused and in original condition.
You can reach us via the contact form on our website or through the details provided in our Store Policy section.(https://www.tiptoeventures.co.uk/store-policy)
We accept major credit and debit cards, and other secure payment options will be displayed at checkout.
Once your order is dispatched, you’ll receive an email with a tracking number. You can also check your order status in your account section.